replacement sim

[daisylavill]

how do i order a new sim ive lost mine 

[XboxGamer1987]

Hello @daisylavill 

You can get a New SIM at an EE store. However you will need to provide valid photo ID. Our EE stores will accept a passport (from any country) or a UK photocard driving licence.

Please note: if a driving licence is being used as a form of proof, the address on the customer’s driving licence MUST match their EE account address. 

If that's not an Option you will need to call CS on 150 for a Replacement Card to be sent out to you. 

[David]

Hi @daisylavill 

Welcome to the EE community,

you can call into any EE store across the U.K. with photographic ID & they will be able to provide you with a free replacement SIM you can order one online through your MyEE account or by calling customer services on 07953966150.

Just remember to report it as lost or stolen to safeguard your account.

Thanks,

David

[XRaySpeX]

Don't ask for a New SIM but a replacement SIM.

[XboxGamer1987]

My bad.  

[Younalove05]

Hi I lost my sim card can I order new one please 

[XboxGamer1987]

Hello @Younalove05 

You can get a replacement Sim Card at an EE store. However you will need to provide valid photo ID. Our EE stores will accept a passport (from any country) or a UK photocard driving licence.

Please note: if a driving licence is being used as a form of proof, the address on the customer’s driving licence MUST match their EE account address. 

If that's not an Option you will need to call CS on 150 to ask for a Replacement Sim Card

[Guhad1]

I lost my sim and just want yo

order new one to my home address please 

[Guhad1]

I’m not in the country I will come back next Sunday and I have a job by Monday I want sim to be at home by then Becouse I can’t wrk with out it 

[Guhad1]

Could you please order sim for me please to my home adress