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pay as you go to contracted esim, no cell service

aryasafavi
Visitor

Hi, i just converted my pay as you go sim to a contracted esim (same number for both). However, i cant get any service and i dont know what to do. I tried turning my iphone all the way off and on and going on airplane mode to solve it but i couldnt get it to work. I also thought maybe i had to log into the website (i had an old phone number from ee) to change my number to my current one, but when i try to change it is sends a text verification (but i cant receive texts due to not having service). What should i do? Any advice is appreciated 

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XRaySpeX
EE Community Star
EE Community Star

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