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migrating another number from different provider to my ee account

walkerx
Skilled Contributor
Skilled Contributor

Hi,

Not sure if in the correct place, but I'm looking at migrating a family members phone from Three to EE under my account. Is this easy enough to do or even possible?

Thanks

 

1 SOLUTION

Accepted Solutions
Peter_W
EE Community Support Team

Hey there, @walkerx.

It's really straightforward to bring a number over from another network, and usually this can be sorted within a couple of days. There's no time limit at our end on when you can do this, too.

You just need to request a code from their previous provider called a PAC, then provide this to us along with the number you want to transfer. 

Provided they are out of contract they should be able to request the PAC immediately, but if they're in-contract there would likely be a termination fee to pay.

You can find all the details you need on how to initiate the switch once you have these details here:

Transfer your number to EE | Mobile Help | EE

Peter

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3 REPLIES 3
Peter_W
EE Community Support Team

Hey there, @walkerx.

It's really straightforward to bring a number over from another network, and usually this can be sorted within a couple of days. There's no time limit at our end on when you can do this, too.

You just need to request a code from their previous provider called a PAC, then provide this to us along with the number you want to transfer. 

Provided they are out of contract they should be able to request the PAC immediately, but if they're in-contract there would likely be a termination fee to pay.

You can find all the details you need on how to initiate the switch once you have these details here:

Transfer your number to EE | Mobile Help | EE

Peter

walkerx
Skilled Contributor
Skilled Contributor

Thanks @Peter_W 

I'm in process of sorting a load of things out and this was one of them to get the number moved over once we knew when we can get the migration code without any penalty (i think there about a month or two left on the contract) - as rather have under one account which i can easily manage all numbers from

Leanne_T
EE Community Support Team

Hi @walkerx 

I can see @Peter_W has given some great information.

Let us know if you need anything else when you come to transfer the number over 🙂

Leanne.