keep old number

chloeleighhx · ‎15-06-2023

my old contract has ran out so i’ve bought a pay as you go sim to have for the next few days until i get a new contract with 02. how do i keep my previous phone number instead of the number on this new sim card?

XRaySpeX · ‎15-06-2023

@chloeleighhx : If you've cancelled your old contract with EE & are still within the 30-day notice period you could call CS to cancel the cancellation & ask for your PAC instead. Then give the PAC to O2.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

XRaySpeX · ‎15-06-2023

@chloeleighhx : If you've cancelled your old contract with EE & are still within the 30-day notice period you could call CS to cancel the cancellation & ask for your PAC instead. Then give the PAC to O2.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP