The EE Community

Hi,I recently purchased an international roaming and unlimited data on a 2 year contract. I just arrived in the US and cannot make or receive calls to/from US or UK. I can receive texts and use data (whatsapp etc). Each time I attempt to make a call ...

Data usage alert when I'm on unlimited

Hi guys,I received a data usage alert saying some services will become unavailable,but I'm on unlimited plan and signal has completely disappeared and can only use WiFi. Regards Mark

EE Android PAYG mobile phone stopped receiving SMS messages

13th May 2025: My EE PAYG mobile suddenly stopped receiving SMS messages, so I phoned CS. The mobile can send texts and make/receive calls, but not receive texts. After some troubleshooting, CS said it was a known, technical issue which started on th...

Sim only upgrade plans: texts and minutes

I am looking to upgrade my mobile sim only plans for my family. For the plans below, which do not include unlimited texts or calls, do they include a limited about of texts and calls? If so, to what amount? If I went over the amount, what would the c...

Digital voice £5 pay as you go service

Hi all,I have got the digital voice pay as you go service and I wanted to bar outgoing calls except emergency calls. Can I do this without having the special digital voice phone please as I have my old cordless phone plugged in the back of the router...

PAYG in Germany

Hi, my daughter is going to Germany, she is currently on a PAYG subscription pack, does she need to purchase a or roaming pack or will the pack work without extra charges? 

Is Barbados included on the international pass add on as I need to call from UK,

125GB SIM

HiI am looking at the 125GB SIM plan with a 24 month contract but it's not clear as to whether this is an allowance of 125GB of data each month or a total of 125GB across 24 months. Could you clarify?Cheers, Gautham

Phone Interview – EE Plymouth Application

I recently applied for a position at the EE Plymouth store and was scheduled for a phone interview on Tuesday, 20th May 2025, between 3:00 PM and 3:30 PM. I waited for the call, but after 15 minutes without hearing anything, I contacted the store dir...