eSim QR issue

[adeea]

I just ordered a digital esim, I scanned the QR code, I can't go to the next step because even though I click on the box to confirm that I downloaded it, it still asks to download it and when I scan the code again, the iPhone says that esim cannot be activated

[Ali_A · Accepted solution]

Hi @adeea 

Welcome to the Community. 

Are you able to follow the steps at If you can't set up an eSIM on your iPhone? 

Ali