SIM cards & Porting

Resolved! is PAYG eSim option good for tourist or better to stick with plastic SIM?

IN regards to a previous topic (Suitable plan for visiting UK and Ireland for 3 weeks ) @Chris_B informed me my only suitable option was PAYG SIM.My wife and I use iphone 13's that are not locked to our current provider. I see on the PAYG page the o...

Resolved! STAC (But not keeping number)

Hello, My previous provider informed me that I need to inform EE of my STAC to cancel my previous mobile number. I have obtained a new number with EE and need to delete the old number soonest. How does this work? Thanks

Work phone SIM card not working - how do I get a replacement?

Hello, my work phone is with EE and the SIM card isn’t working. How do I get a replacement? EE customer services on the automated phone say that the number is not registered with them. How do I talk to a customer service representative? thanks

Sim card broken, replacement not activated

Recently my sim card broke and i have had to get a new one. The guide on the EE website says that for a broken sim card all I have to do is order a new one and it will work automatically and doesn't need any further setting up.The replacement was del...

Resolved! Suitable plan for visiting UK and Ireland for 3 weeks

My wife and I will be arriving early June for 3 weeks visiting friends and family for 3 weeks. I did some research and I believe EE is considered to have the best network. We plan to get a couple of UK sims for our phones since New Zealand roaming ...

Confused on 20% off sim only offer

Awesome I am an existing customer I have a sim only contract and while logged in it says save up to 20% on a new plan. I also have a ee payg sim so was thinking I might upgrade that to a pay monthly sim. Hmmm then it says am not eligible for a secon...

New sim deal.i have just signed up to a £25 a month sim only deal.to which i wa

I have just signed up to a £25 a month sim only deal...for which I want to use in my new 5g device , they have said they are Not sending me a sim & will just upgrade my old one..they will have trouble as I lost it last year..so ee send me my sim I ha...

If i upgrade my phone do i automaticaly get a new sim

Resolved! Keep my number

I’m on a contract with EE at the moment and when it’s finished I want to go on payasyougo with EE how do I keep the same number?

How to reactivate my number?

Hello.Its been 2 years that I back to Brazil and I need to reactivate my phone number to receive WhatsApp Business Code, how I can do?During these years I didnt charge, maybe if I charge it will back again? ObrigadoThanks

SIM cards & Porting

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