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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Replacement Sim hasn’t arrived

Hi I ordered my replacement SIM card more than a week ago and it still hasn’t arrived, I’ve just tried to contact customer care but there’s a message stating ‘lines closed’ despite the hours being 8am to 9pm. Not great is it.

How long can it take to change to old nubmer

I gave the PAC code to the sales team over the phone the day I moved over to EE from vodafone on 20th April.By 25th April my number had still not been transferred so I did it via text 150. 5 days later it has still not transferred. How much longer sh...

Apple watch S9 Cellular plan doesn't work

I have recently purchased the apple S9 watch cellular plan with EE. In my account it shows the different number to the my phone number which makes no sense for me. Also, I don't get any call or notifications on the watch when the phone isn't connecte...

Vijay2157 by • Investigator
  • 492 Views
  • 4 replies
  • 2 Helpful

Resolved! Re: Introducing Pixel 8 and Pixel 8 Pro

Is this true that I got told by someone at the EE store on Southampton that on the Google pixel 8 and have two sim cards and an downloadable esim card into the phone?

Lukeg33 by • Established Contributor
  • 464 Views
  • 1 replies
  • 0 Helpful

Resolved! New sim

Hi I e had a new sim as I managed to lock my eSIM well new sim come I don’t have a number I’ve had a pin and puk number but where do I put it 

Njone18 by • Investigator
  • 907 Views
  • 6 replies
  • 1 Helpful

Resolved! Buying eSIm

Why is it absolutely difficult to order an eSIM from the EE website. I have been searching for last 15 minutes just to order an eSIM, however there is no clear option or information to guide me how to buy an eSIM. I also went through the community pa...

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