Wrong Number Given after i sent a PAC

[Josh1605]

I recently switch from Vodafone to EE and when ordering my monthly payment phone i gave them my vodafone PAC code, i then got the phone put the sim card in and i have a different number from what the PAC code should've given me. Is there something i have to activate?

[bristolian · Accepted solution]

Your new EE SIM will have a temporary number assigned when you first receive it. If a PAC was supplied as part of the order, that will be submitted when you first activate the new SIM onto EE's network.

A port-in date will be set then, usually the following working day. This assumes activation during normal working hours - if during the evening, add an extra working day to these timescales.

[Josh1605]

is there a guide on how to activate the new SIM?

[Chris_B]

@Josh1605  Stick it in the phone and try switching the device on/off again a few times.  It does help,  it can though take up to 24h for a sim to activate.  It’s usually a lot quicker than that though 

[bristolian]

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@Josh1605 wrote:

is there a guide on how to activate the new SIM?

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Put the SIM into your phone, wait for coverage to appear and make a call.