2080051members
1078online
1289302posts
Community Activity
Accessing a human being in customer services
Is it possible to access a human being in customer services? If so, how? when I call the customer services numbers i only receive a voicemessage and lots of text messages. I need to talk to an actual human. How can I achieve this?
Cannot view my EE Broadband account or bill after switching from BT
I suspect I am one of many but here goes hoping adding this entry may make someone in EE take notice. I have been a EE mobile customer since May 24 when I switched from BT Mobile. This year I switched from BT Broadband to EE and my broadband was acti...
Stuck Between BT and EE – Billing Nightmare!
Hi everyone,Back in early March, I was offered a great deal to switch from BT to EE for Internet, phone, and TV services. It was much cheaper than what I was paying BT, so I decided to take the plunge. My EE services became active on the same day I r...
Dropped mobile "dumbphone" down the toilet
Hi,I have a mobile phone account with EE for my Alcatel 2057D Dumbphone.It now doesnt work. So i need another dumb phone. Can i just buy any cheap dumbphone from Argos and put my SIM in it?What if the new phone has a micro SIM card placement? ...(m...
Resolved! 2 SIMs ordered but just one received
Hi, please I signed up for two SIMs (numbers ending 675 and 574), but just one was received (675). When will I receive the other one please? Thanks, Mauricio
WiFi Enhancer
Hello I got hooked up with EE broadband yesterday & i also payed for the WiFi enhancer and I get to stage 3 where it attempts to lower the ping and my internet seems to drop while its attempting to do so, I did this because everytime I’m on my cons...
Resolved! Can’t pay my bill at the monent
Help I can’t pay my bill please help - I need to talk to someone
FW500 - Emergency Back UP Telephone
I have just become the proud owner of a FW500 telephone. This phone works as a conventional digital-landline phone, but if there is a power cut it automatically switches over to being a 4G mobile phone. .The leaflet which accompanied the phone state...
Resolved! Partial Broadband Dropouts
As of last week, I have been getting full dropouts in Wi-Fi service and some Ethernet dropouts (some devices still work via ethernet and other's don't such as EETV). Not sure if "dropouts" is the proper terminology but all the devices are still conne...
Constant orange flashing light on ee smart hub pro
Can’t get my EE WiFi to connect to broadband.tried each socket in the photo. Tried the socket that needs a filter and tried all 3 that don’t. tried with an Ethernet cable, with two Ethernet cables and without an Ethernet cable. Tried resetting and po...
