29-03-2023 04:46 PM
I am trying to upgrade my sim but it says I am not the account holder.
Solved! See the answer below or view the solution in context.
29-03-2023 06:51 PM
Hi @Stuartgriffin
Welcome to the community.
If you are the account holder, you can add yourself as the Bill Payer in the Settings of your My EE account. Then you'll be able to upgrade.
Chris
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