Unlock pin isn't working for galaxy j3

[Mahim71]

I am from Bangladesh. I have  inserted a SIM of Bangladesh.Then The SIM is locked. I tried to insert PIN randomly. Then it is asking for PUK code.

 

Then I have tried to find the unlocking PIN. At last I found it. EE email me the pin after I have inside the IMEI number to the website of EE. I have inserted the last 8 digits of the code. The PUK code unlocked successfully but again it asks for a code which I have mentioned firstly.

 then I  inserted the code form from email of EE. But the code isn't working. Unlocking unsuccessful.

[Northerner]

Hi @Mahim71 

If you have locked the Bangladesh sim the you'll need the code from that carrier not EE. 

The code you want is the phone unlock code 

https://ee.co.uk/plans-subscriptions/mobile/settings-permissions/device-unlock

Thanks 

[Mahim71]

No. I have asked to the Bangladeshi career. They said that the problem is in the phone. Then I have replaced the SIM into phone bought from Bangladesh. THE SIM IS WORKING PROPERLY.

[Leanne_T · Accepted solution]

Hi @Mahim71 

Thanks for coming here 🙂

Could you try the steps in this post to see if this works for you Solved: MCK code - The EE Community? 

Leanne. 

[Mahim71]

Thank you for helping. The first 8 digits of the code provided by the website (EE website) worked.

[Leanne_T]

Great news @Mahim71 

Thanks for letting me know 🙂

Leanne.