Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Transferring Number from one EE account to another

Shaun_81
Explorer

‎08-04-2024 07:34 PM

What is the easiest way to transfer a number from one EE account to another? Would it just be to request a pac code on the old account? 

0 Helpful
4 REPLIES 4
XRaySpeX
Grand Master
Grand Master

‎08-04-2024 07:39 PM

No, PACs are only for porting nos. between networks.

The current owner of the account needs to call CS with both of you available on the line to effect a change of ownership. The other person will need to pass a credit check. They will then be paying for that contract. If you can't do it together CS will give the current owner a password for them to quote when they call.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
Chris_B
Grand Master
Grand Master

‎08-04-2024 07:40 PM

@Shaun_81  pac codes are to move a number to a different network they can not be used within the same network.    If you wish to  move a number from one account to another you have to call customer services as its account level change. 

Shaun_81
Explorer
In response to XRaySpeX

‎08-04-2024 07:41 PM

Thank you 

0 Helpful
XRaySpeX
Grand Master
Grand Master
In response to Shaun_81

‎08-04-2024 07:42 PM

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)