Swap to esim

[Rbarton22]

I have an unlocked iPhone 11SE and want to swap from the psim to an esim to free up the sim slot for a work sim.

I have followed the instructions on My EE (downloaded the esim, named it, selected it etc) but will not accept the activation code sent to messages.

Any ideas?

[Leanne_T]

Morning @Rbarton22

Thanks for coming here 🙂

Can you try the steps in our How do I use Dual SIM with an eSIM for iPhone? Help page to see if this works for you? 

Thanks. 

Leanne.

[Rbarton22]

Hi Leanne_T.

Thanks for the advice.

Whereas before I was trying to install an esim via MY EE app on my phone I have now managed to install one and activated it via My EE on the web. All up and running now.

Thanks once again.

[Leanne_T]

Glad to hear this is all sorted for you @Rbarton22

Come back to the community anytime. 

Have a lovely day 🙂

Leanne.