Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Swap Plans on Existing Mobile Numbers

User3785
Visitor

‎04-04-2026 10:37 AM

Greetings all! 👋

I made a mistake when porting over 4 sim cards from Three and my partner's mobile number (Phone A) has ended up with a lower GB data plan (Plan 1) , and my work phone (Phone B) has ended up with the higher data plan (Plan 2)!

Is there a way that I can successfuly swap the plans over to the other mobile numbers? So it should look like:

Phone A - Plan 2

Phone B - Plan 1

Many thanks in advance for any responses!!

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎04-04-2026 11:51 AM - edited ‎04-04-2026 12:02 PM

No. Once you move 1 no. you cancel that contract plan. So nowt to move other no. to.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Alex_H
EE Community Support Team

‎04-04-2026 12:32 PM

Hi @User3785,

Welcome to the EE Community

As @XRaySpeX mentioned it wont be possible to directly transfer the number without cancelling them, but I would recommend giving our team a call and let them know what has happened and they may be able to just change the plan on each number to the one you meant.  

In the meantime before calling if you needed to you can gift data between the numbers so you don't run out on your personal number.

 

Alex