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Sim only

BStroud
Explorer

‎08-09-2022 01:52 PM

Hi, 

I have recently bought a sim only deal and I am wondering if I will receive a new sim card in the post?

I am already an EE customer and when purchasing this deal, EE wanted a delivery address so I assume I would be receiving a new sim card.  EE said it would take 2-3 days but it has been 3 days and the SIM still hasn't arrived.

Thanks,

Ben  

 

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎08-09-2022 01:53 PM

@BStroud  Has your new tariff started ?  You can see this on your EE account.   You probably will not receive a new sim as it’s only an account change. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
BStroud
Explorer
In response to Chris_B

‎08-09-2022 02:01 PM

Hi @Chris_B ,

Okay no worries and yes my new SIM only deal has started.

Thanks

Ben