Sim card
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17-08-2024 07:40 AM
I ordered a sim a week ago but it still hasn’t arrived. What should I do?
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17-08-2024 08:21 AM - edited 17-08-2024 08:22 AM
Hello @Rish2
This a new sim or a replacement sim?
have you received your order confirmation and tracking number is so might be worth contacting customer services if it’s not able to track it.
should of arrived within 3 working days not including bank holidays or weekends.
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17-08-2024 09:21 AM
Hi @Rish2
PAYG or pay monthly contract.
They are sent second class and alas is dependent on your local postal service.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

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