Sim card number

Kim2602
Explorer

I changed to you recently and wanted to keep my old number which you did change for me but people are getting texts from me with the original sim number and so they don't no who sent the textswhy is this happening 

3 REPLIES 3
James_B
EE Community Manager
EE Community Manager

Hi @Kim2602,

Welcome to the EE Community. 🙂

What type of phone are you using?

James

I have a samsung s20

Jon_K
Former EE Employee

Thanks @Kim2602.

 

When did your number port complete?

 

What phone were you using previously? Or have you kept the same phone?

 

Jon