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Sim back up & running

Jallon
Visitor

‎07-09-2026 06:09 PM

A friend’s sim was blocked because of third party credit card scam. So they said, how does he rectify it?

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎07-09-2026 07:16 PM

@Jallon : Let him get a replacement credit card from his bank.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Michael_D
EE Community Support Team

‎08-09-2026 08:50 AM

Hi @Jallon 

Welcome to the community.

It is difficult to give advice without knowing exactly what has happened. 

If your friend gives us a call from another phone or visits an EE store, they can discuss it with him and see how best to proceed.

Michael

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