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Community Activity
Unable to receive some messages or get messages late
I am able to send messages to people and the person receiving my messages gets them on time however when they send a message to me I don't get it or I get it a few hours late. Why is this?
Need a real router and mesh
HiBeen using the "Smart" Hub Pro for a few months now and come to the conclusion it's less than rubbish. There is no real QoS, no ability to change DNS and the awful range extenders are equal to tin cans with a bit of string. Can anyone suggest a dec...
Not receiving EE email(s) to allow linkage of eSIM to EE Account
I am a very new EE user. To summarise, this is request for advice re linking my EE eSIM to my EE account.About a month ago, in an EE store, I signed up to a monthly plan, and received an eSIM At the time of signup, I provided the relevant details, wi...
Acer Nitro 2 Year Game Pass
hello, i have received the acer gaming laptop 13th April, and from 14th April, have been trying to access the game pass. it's now 30th of April. I have tried every which way online on this laptop and phone to access the game pass. I have tried to ...
Using own router with digital phoneline turning off dhcp everything goes down
Hey All, I am new customer and have my own router - i understand EE SH+ has to be still connected for the Voip to work for my landline which is fine. I have my own router (Linksys Velop 5300) connected to the SH+ In bridge mode and it works witH THE ...
fraud
someone has managed to get through my 2 step verification and order a brand new phone on my account. I have contacted the bank and waiting for a response. The fraudster has blocked me from getting through to EE as they have set up something that is ...
top up failed
hi in the app I go through the top up credit procedure add card details then go to bank app to confirm switch back to EE app which then I have to refresh and it fails the transaction any help on this would be great
Order has said it has been dispatched for 2 days but no contact from DPD
Hi!I upgraded my contract and it has said it has been dispatched / DPD will be in touch for 2 days now but I haven't received any tracking or texts from DPD. It says I have paperwork online that I can view but there isn't anything there/doesn't even ...
RCS chat
Hi I ported my 3 number to ee and it completed successfully but….….when I send an ordinary message ( not WhatsApp or Messenger) to my wife the wrong number appears on her phone, ie the number ee sent with their new sim. In RCS chat settings it shows ...
Mobile Phone order
I have ordered an Iphone 16 pro max EE no Frills unlimited on the 24th of April. I have received an email confirmation only but have not received any further information about when my phone will be delivered. I have tried to track the order but it do...
