STAC code

ke_22
Visitor

Hi, I have a STAC code from my old provider (sky) but I’m not sure who to send the code to in order to get my final bill for my old phone? Can anyone help? TIA

1 SOLUTION

Accepted Solutions
bristolian
EE Community Star
EE Community Star

Be sure of the difference between PAC & STAC.

PAC = Terminate old contract & port-number

STAC = Terminate old contract & disconnect/cancel number.

Submit whichever code you need, to EE using the form linked from Point 4 on... https://ee.co.uk/help/mobile/getting-started/keep-my-number/transfer-my-number-to-ee 

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2 REPLIES 2
bristolian
EE Community Star
EE Community Star

Be sure of the difference between PAC & STAC.

PAC = Terminate old contract & port-number

STAC = Terminate old contract & disconnect/cancel number.

Submit whichever code you need, to EE using the form linked from Point 4 on... https://ee.co.uk/help/mobile/getting-started/keep-my-number/transfer-my-number-to-ee 

XRaySpeX
EE Community Star
EE Community Star

@ke_22 : Once you've activated your EE SIM give the STAC to EE using Fill out this quick form to transfer your number .

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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