07-09-2024 06:11 PM
Hi, I have a STAC code from my old provider (sky) but I’m not sure who to send the code to in order to get my final bill for my old phone? Can anyone help? TIA
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07-09-2024 06:41 PM
Be sure of the difference between PAC & STAC.
PAC = Terminate old contract & port-number
STAC = Terminate old contract & disconnect/cancel number.
Submit whichever code you need, to EE using the form linked from Point 4 on... https://ee.co.uk/help/mobile/getting-started/keep-my-number/transfer-my-number-to-ee
07-09-2024 06:41 PM
Be sure of the difference between PAC & STAC.
PAC = Terminate old contract & port-number
STAC = Terminate old contract & disconnect/cancel number.
Submit whichever code you need, to EE using the form linked from Point 4 on... https://ee.co.uk/help/mobile/getting-started/keep-my-number/transfer-my-number-to-ee
07-09-2024 08:04 PM
@ke_22 : Once you've activated your EE SIM give the STAC to EE using Fill out this quick form to transfer your number .