cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

SIM to eSIM conversion

floppydisk333
Visitor

Hi, would there be possibility to convert existing physical SIM that I have into eSIM ?

 

Based on the guide that I can see, this only possible if you're moving into iPhone 13 upon inserting physical sim.

 

Why can't there be option to ask for SIM to eSIM conversion in EE website or as separate request to sim replacement if conversion not allowed.

12 REPLIES 12
Rach_H
EE Community Support Team

Hi @bav_1992,

Welcome to the Community!

I hope you're loving your new phone!

Can I just check if your number is currently on a Pay as You Go plan? We don't currently offer eSIMS for Pay As You Go numbers, so we may need to look into some other options for you, such as our 30 day contract plans.

Rach

mnaqash
Visitor

Covert my sim to eSIM

Katie_B
EE Community Support Team

Hi @mnaqash

Thanks for coming here. 

Are you using an eligible device?

Katie