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SIM card

Paigeme
Visitor

Hi, I did what I assumed is bought a SIM card on Saturday, got to the part where you accept a credit change and input bank details however no money has come out of my bank account and I’ve not had any form of confirmation email and it is now Monday. I’m just wondering if I should wait to see if money comes out or attempt to buy a new one as I need it for WiFi as I have the mobile WiFi box 

1 REPLY 1
Rach_H
EE Community Support Team

Hi @Paigeme,

Welcome to the Community!

It sounds like our team may need to check something with you before they complete your order, so I'd recommend reaching out to us, so we can take a look into this for you. 

Rach