SIM card activation

[FedUEE]

First SIM went missing in the post; second SIM card had a different number, not the phone number it told me it should be, wasn't getting signal tho at some point got five random texts that were obviously for someone else.

So third SIM received, trying to activate it, still not getting any passcode... 

Does EE even realise that the first instruction to activate your SIM is to insert it into your phone, and the second instruction given by EE is have your old SIM handy so we can text you a passcode. Please tell me how that's supposed to work...

I'm sick of swapping, trying, and phoning for help. Never had this much trouble swapping SIM before. Please tell me EE service gets better from here on in... 

[Ali_A]

Hi @Connor263 

Please follow the steps at Activate and set up a new EE SIM

Or if you have a replacement SIM for an existing number, you can activate a replacement SIM by visiting our Activate Your SIM page.
If your old SIM is no longer working, or you don't have it, you'll need to call our Customer Care or visit your local EE store for a pre-activated replacement SIM.

Ali 

[waliaoffice21]

My sim card not activate

Not send paddcode

[Rach_H]

Hi @waliaoffice21,

Welcome to the Community!

Where did you get your SIM and what have you tried already?

Rach