SIM card activation

[FedUEE]

First SIM went missing in the post; second SIM card had a different number, not the phone number it told me it should be, wasn't getting signal tho at some point got five random texts that were obviously for someone else.

So third SIM received, trying to activate it, still not getting any passcode... 

Does EE even realise that the first instruction to activate your SIM is to insert it into your phone, and the second instruction given by EE is have your old SIM handy so we can text you a passcode. Please tell me how that's supposed to work...

I'm sick of swapping, trying, and phoning for help. Never had this much trouble swapping SIM before. Please tell me EE service gets better from here on in... 

[FedUEE]

You're most welcome Bill, I wish it had been more helpful, as in just do
this one trick and you'll be good to go. It'll definitely be easier if you
can resolve the password asap.

Even the carrier pigeons were unreliable sometimes due to the arrows and
eagles...

Companies are so proud of the service for the 97+% of customers, but they'd
be better to pay attention to making life easier for the less than 3% who
they fail so badly. Such is the modern world, just pray to Bluetooth you
don't get caught in the missing code.

All the best 🙂

[Alex15678]

My ee SIM card is not activated 

[Leanne_T]

Hi @Alex15678 

Thanks for coming here 🙂

Is the SIM card a replacement, an upgrade or for a new EE account? 

Leanne.