S26 Ultra

Miriam14 · ‎02-03-2026

I have currently got the Samsung S23 ultra and am looking at the new S26 ultra. I am wanting to purchase the phone from Samsung as I can get a great offer on the trade in, but Samsung are not able to tell me if I can use my EE sim contract in this new phone due to the network not being available yet.

Does anyone know that if I make the purchase for the phone if my current EE sim only contract will work in the phone straight away?

XRaySpeX · ‎02-03-2026

@Miriam14 : Yes, it should do. Just move the SIM to the new phone.

What do mean by "the network not being available yet"? EE mobile network is available all the time & has been for yonks.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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XRaySpeX · ‎02-03-2026

@Miriam14 : Yes, it should do. Just move the SIM to the new phone.

What do mean by "the network not being available yet"? EE mobile network is available all the time & has been for yonks.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Northerner · ‎02-03-2026

Hi @Miriam14

Yes, I always buy mine directly from Samsung and my Ultra should arrive Friday 🤞🏻.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

bristolian · ‎02-03-2026

@XRaySpeX wrote:
What do mean by "the network not being available yet"? EE mobile network is available all the time & has been for yonks.

I suspect this is a reference to "this phone is not available for purchase from EE directly yet"

The overarching question has been answered though - as long as the new phone is of UK-spec then just put your existing SIM into the new phone.