Community Activity

New EE Internet Dropping Out multiple times a day.

Hi, multiple times throughout the day we lose internet.  The hub will be blinking orange and after using the online service checker, which then restarts the router it sometimes starts working again.  As me and my wife work from home, have 3 children ...

Hub Technical Details.png
Hirons by Visitor
  • 9 Views
  • 1 replies
  • 0 Helpful

CPI increase and early upgrade

I re joined EE 12 months ago after deciding to move away from VM for BB and TV, as well as o2 for my mobile. I managed to get a relatively decent FTTC deal with an Apple TV and then upgraded to FTTP a few months later once it was available in my stre...

IMG_0136.png
jon_1103 by Established Contributor
  • 13 Views
  • 1 replies
  • 0 Helpful

Smart router flashing green

Hello, I was just watching Netflix and suddenly a message appeared on the tv saying no signal from the router. I went to have a look and it is flashing green? I have never seen this before. And my internet isn’t working at all now. I have re started ...

Cabbywoo by Investigator
  • 2944 Views
  • 13 replies
  • 1 Helpful

trying to get a little more data. Phoned up and was

To get a little more Data, I phoned EE and it was suggested I become part of my wife's EE Broadband and mobile deal. Then I was put through to someone else (re-do security after long wait) This person told me that I couldn't change my plan because we...

Data and wifi issues

My friend is having an issue with data and wifi where it says he's connected to 5g but there's no connection provided so he's unable to access anything needing WiFi or data apart from sending texts, he's tried restarting the phone and doing a full ne...

Instantly disconnecting from foreign landline number

I've been trying to call a phone number in Poland from my EE mobile ( samsung 24 plus ) but it instantly disconnects each time. My girlfriend, also on EE ( Huawei p20 lite ), has the same issue but when she calls from her work mobile, with Vodafone, ...

Roaming in the USA

I'm in the usa and have the same problem,  why is this happening?  

Iain_71 by Visitor
  • 22 Views
  • 2 replies
  • 0 Helpful

EE App Speed Test

Is it normal for the speed test in the EE App to not work?Under Your Hub Speeds it says you haven't done a speed test yet.When I click Run a Speed Test I get Speed Test didn't work, with a little message our fault, Try again or Come Back later.I have...

Ewan15 by Skilled Contributor
  • 4572 Views
  • 9 replies
  • 5 Helpful