Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Reverse pac code

Go to solution
ahammond1
Visitor

‎17-01-2022 09:00 AM

We have just been switched from BT to EE and my number has been ported when I didn't want it to be. Is it possible to reverse this? I have a personal situation that made it useful to have a new number.

0 Helpful
1 SOLUTION

Accepted Solutions
Go to solution
David
Brilliant Contributor
Brilliant Contributor

‎17-01-2022 10:10 AM - edited ‎17-01-2022 10:15 AM

Hi @ahammond1 

 

Welcome to the EE Community,

 

It isn't possible to reverse a number port once it's completed if your receiving nusiance calls EE will be able to provide you with a free of charge number change if you call customer services on 150 they will be able to process your request.

 

Thanks,

 

David.

View solution in original post

0 Helpful
1 REPLY 1
Go to solution
David
Brilliant Contributor
Brilliant Contributor

‎17-01-2022 10:10 AM - edited ‎17-01-2022 10:15 AM

Hi @ahammond1 

 

Welcome to the EE Community,

 

It isn't possible to reverse a number port once it's completed if your receiving nusiance calls EE will be able to provide you with a free of charge number change if you call customer services on 150 they will be able to process your request.

 

Thanks,

 

David.

0 Helpful