Retreat my old SIM card

Wahid5
Visitor

‎29-03-2024 10:27 PM

Hi there. I want my old sim back i was on holiday for a long time 

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎30-03-2024 12:29 AM

Why, what happened to it while you were on hols? When did you last use it?

If it was a PAYG SIM that went into hibernation & it's been longer than 9 months you've lost it & its no. for good.

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Schockwave
EE Community Star
EE Community Star

‎30-03-2024 11:49 AM

@Wahid5 , see here if less than 9 months, it may have gone into hibernation:

https://community.ee.co.uk/t5/Pay-as-you-go/What-is-pay-as-you-go-and-flex-hibernation-and-how-do-I-...

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