01-10-2024 01:57 PM - last edited on 01-10-2024 02:07 PM by Leanne_T
Dear Admin,
I am Majid, the owner of Zeb Office Equipment & Supplies. My account number is *******. I have lost my SIM card and do not know the number. Please send me a new SIM card to my warehouse address, as I am unable to pay my bill without it.
Thank you for your assistance.
Best regards,
Zeb
[mod edit: removed personal details from the public forum]
Solved! See the answer below or view the solution in context.
01-10-2024 03:56 PM - edited 16-10-2024 04:16 PM
Hi @Majid8
Welcome to the EE Community.
You can order a replacement SIM by calling Customer Service directly who can locate your account details and mobile number, as well as well as take a card payment for your bill at the same time. Contact Us | Help & Support | EE
Alternatively pop into any EE store with photo ID and they'll issue you a replacement SIM with your existing details transferred over.
Ali
01-10-2024 03:56 PM - edited 16-10-2024 04:16 PM
Hi @Majid8
Welcome to the EE Community.
You can order a replacement SIM by calling Customer Service directly who can locate your account details and mobile number, as well as well as take a card payment for your bill at the same time. Contact Us | Help & Support | EE
Alternatively pop into any EE store with photo ID and they'll issue you a replacement SIM with your existing details transferred over.
Ali