07-11-2023 03:59 PM
I lost my phone on Friday, ordered a replacement SIM it’s come but it’s not working I can’t ring EE because I have no phone and there’s no option for an online chat…
07-11-2023 04:42 PM
Hi @Jessb94x
Welcome to the community.
I'm sorry to hear about your phone. It sounds like you may need to register your SIM with our Mobile Care team. You can find a number to call from another phone on our get in touch help page.
Chris