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Recovering my old number

Maccaminor
Visitor

How do I get my old number back and replace it with one that I'm currently using.

Mod edit - Please don't share any personal details in public posts or thread titles.

3 REPLIES 3
bristolian
EE Community Star
EE Community Star

Firstly, using a mobile number as your subject line is an open invitation for spammers to contact you - until the site admins get to edit that out for you.

By means of an answer, what were the circumstances that led to you having an "old" number and "new" number?

XRaySpeX
EE Community Star
EE Community Star

@Maccaminor : If you've already cancelled your old no. you've lost it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Peter_W
EE Community Support Team

Hey there @Maccaminor.

Welcome to the EE Community 😊

Like @bristolian mentioned, for security we recommend not to post your number on this public forum, so I've just given the thread a new title that matches your query.

Could you please let us know a bit more about what has happened with this number? 

If it's currently active with another network then you should be able to port this over to us with a PAC.

If it's an old number that's already been cancelled though, like @XRaySpeX mentioned it will most likely be lost.

Peter