Re: Unable to re-activate eSIM following iPhone repair as can't receive the pin
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06-06-2022 06:21 PM
Having the same problem, the network is not working so can’t even make a call to them, and the chat is not working. I’ve got important call coming this week, and my phone hasn’t been working the past week
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07-06-2022 07:35 AM
Hi @Netii9,
Welcome to the EE Community. 🙂
Our Customer Care Team will be happy to help you with this. Are you trying to access live chat at ee.co.uk/contact-ee?
James
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07-06-2022 08:49 AM
I am, there’s no option to speak to anyone says chat is open between 8 and 10.30 but no option to start the chat
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07-06-2022 09:03 AM

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