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Re: Sim card replacement

Winter100-
Investigator
Investigator

I have lost my sim card, may I request a new sim please for mobile number ***********

Thanks

Tracey

8 REPLIES 8
Winter100-
Investigator
Investigator

yes 

Winter100-
Investigator
Investigator

yes it is working, but lost

Katie_B
EE Community Support Team

Hi @Winter100-

Welcome to the community. 

I am sorry to hear that you have lost your SIM. 

To report this and order a replacement SIM please give us a call from another phone on 07953 966 250. 

Katie

Winter100-
Investigator
Investigator

how do i order a new sim in my EE please?

Katie_B
EE Community Support Team

Hi @Winter100-

You can either order a SIM by giving us a call or by visiting your local EE Store. 

Katie

Thank you, issue resolved 🙂

Dimo
Explorer

Hi @Katie_B 

 

I am currently abroad and blocked my SIM due to forgotten PIN code.

How can I request new sim to a UK address where someone can receive and forward to me without calling or visiting EE?

Thank you!

James_B
EE Community Manager
EE Community Manager

Hi @Dimo,

You can unblock your SIM with a PUK code.

Tap here to get your PUK code online.

Hope this helps. 🙂

James