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Re: SMS sending on a different number

ionamcindewar
Investigator
Investigator

This is happening to me. All texts are going through to my old phone but calls are coming through in my new phone like they should. It says my number has been transferred over but when I check my phone number in settings it’s a random one and not the number I transferred 

1 SOLUTION

Accepted Solutions
James_B
EE Community Manager
EE Community Manager

Hi @ionamcindewar,

Is it iMessages you're still receiving on your old phone?

If it is, please deregister your old phone from iMessage.

James

View solution in original post

6 REPLIES 6
James_B
EE Community Manager
EE Community Manager

Hi @ionamcindewar,

Welcome to the EE Community. 🙂

What type of phone are you using?

James

iPhone 14

iPhone 14

I started it yesterday and got the text today saying my number transfer was
complete--
*Cheers,*
*xxxx xxxxxxxxx *

[Mod edit: Please do not post personal information on the public board. Thanks!]

iPhone 14

James_B
EE Community Manager
EE Community Manager

Hi @ionamcindewar,

Is it iMessages you're still receiving on your old phone?

If it is, please deregister your old phone from iMessage.

James