Replacement Sim

[Raspberryfinn]

Customer service level sucks.  I can't find any information on their website.  This a forum that basically they're telling us to ask each other.. 😄😄😄

[Raspberryfinn]

Set up an eSIM on your Samsung

You will need an internet connection to set up your eSIM.

"If you’ve been sent a paper QR code, scan it and the information stored in it will allow us to add the eSIM to your phone safely and securely."

It's not what I am.looking for.  All I need from the beginning,  how do I change my sim into eSim..  No other information.  Like where is the link to order? 

[Leanne_T]

Hi @Raspberryfinn 

You would need to log into your EE account to order the eSIM, if this is not working for you please call our mobile guides on 150 they will help with the eSIM and go through everything to get this activated on your phone 🙂

Leanne.