05-12-2024 09:14 AM - last edited on 05-12-2024 09:40 AM by Leanne_T
Hi good morning I lost my sim my number is **********
[Mod edit: removed personal details from the forum]
Solved! See the answer below or view the solution in context.
05-12-2024 09:49 AM
Hi @Maida1
Thanks for coming to the community.
Please report the SIM card as lost to our Mobile Guides.
They'll block the current SIM and send you a replacement one with the same number to the account address.
Our Lost or Stolen Mobile Phone? page has full details on reporting the lost SIM card.
Leanne 🙂
05-12-2024 09:49 AM
Hi @Maida1
Thanks for coming to the community.
Please report the SIM card as lost to our Mobile Guides.
They'll block the current SIM and send you a replacement one with the same number to the account address.
Our Lost or Stolen Mobile Phone? page has full details on reporting the lost SIM card.
Leanne 🙂