cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Re: I lost my sim card

Maida1
Investigator
Investigator

Hi good morning I lost my sim my number is **********

[Mod edit: removed personal details from the forum]

1 SOLUTION

Accepted Solutions
Leanne_T
EE Community Support Team

Hi @Maida1 

Thanks for coming to the community. 

Please report the SIM card as lost to our Mobile Guides.

They'll block the current SIM and send you a replacement one with the same number to the account address.

Our Lost or Stolen Mobile Phone? page has full details on reporting the lost SIM card. 

Leanne 🙂

View solution in original post

1 REPLY 1
Leanne_T
EE Community Support Team

Hi @Maida1 

Thanks for coming to the community. 

Please report the SIM card as lost to our Mobile Guides.

They'll block the current SIM and send you a replacement one with the same number to the account address.

Our Lost or Stolen Mobile Phone? page has full details on reporting the lost SIM card. 

Leanne 🙂