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Puk code require

Carldaly123
Visitor

‎02-12-2022 07:22 AM

I need

my puk code

0 Helpful
5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

‎02-12-2022 07:36 AM - edited ‎02-12-2022 07:37 AM

@Carldaly123  You can get your PUK code via your online account. ( not the my EE app)  or you’ll have to call customer services to request it.  If you still have the packaging the sim came in it’ll be on that. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

‎02-12-2022 01:43 PM

You'll find the PUK, to unblock your SIM after too many incorrect PIN attempts, in your online MyEE under Menu > Account Settings > Unlock your SIM.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
S777hus
Investigator
Investigator

‎05-03-2023 12:11 AM

I need my puk.co

 

0 Helpful
Christopher_G
EE Community Support Team
In response to S777hus

‎05-03-2023 08:08 AM

Hi @S777hus 

You'll find your PUK code in your My EE account.

Chris

0 Helpful
Chris_B
EE Community Star
EE Community Star
In response to Christopher_G

‎05-03-2023 08:13 AM

@S777hus   You’ll find the PUK in account settings.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful