Porting to EE

TanyaG1990
Explorer

Hello, 

I received my new EE SIM card on the mail today. How long will it take for my Vodafone number take to port over to my ee SIM card. When I was ordering my card I give them my number and pac number online.
I send a few message to activate my card as wouldn’t work online. 
Does anyone how long the porting process be

thanks 

4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

@TanyaG1990  once the sim  card is activated it can take up to 24 hours to migrate your number.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Rach_H
EE Community Support Team

Hi @TanyaG1990,

Welcome to the Community!

If your SIM has activated today then you should see your number change tomorrow. 

This will happen between 5.00am and midnight, and we'll send you a text to let you know when this is starting, and when is completed.

Rach

bristolian
EE Community Star
EE Community Star

Your new EE SIM will have a temporary number assigned when you first receive it. If a PAC was supplied as part of the order, that will be submitted when you first activate the new SIM onto EE's network.

A port-in date will be set then, usually the following working day. This assumes activation during normal working hours - if during the evening, add an extra working day to these timescales.

Thanks you