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Porting from O2..

Flump72
Explorer

‎10-03-2023 07:22 PM

Hi, how can I check the status of my number porting.  I’ve had the new phone/sim a month and still showing old number..

0 Helpful
3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎10-03-2023 07:28 PM

@Flump72  Number ports take up to 24 hours I recommend you call customer service s about this asap.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Flump72
Explorer
In response to Chris_B

‎10-03-2023 07:33 PM

Thank you Chris.  How do I contact them?  I get no option to when I call 150.  

many thanks 

0 Helpful
Katie_B
EE Community Support Team
In response to Flump72

‎11-03-2023 09:03 AM

Hello @Flump72. 

The option you will need to choose is to speak with our Account and Billing team. 

Let us know should you have any further questions.

Katie 🙂