I’ve moved to EE from Vodafone. Put my porting code in and I was told this will be done by 11:59pm on 31/10.
I received a text at 14:45 on 31/10 saying porting is complete and to restart my phone. So I’ve done this.
The problem I have now is:
- Nobody can call me. If they call my ported number it goes to Vodafone voicemail. If they call my EE number that I was assigned before porting it says the number isn’t in use.
- If I call someone, it comes up with the number I’ve ported from Vodafone to EE.
- Sending and receiving texts all come from the number that EE assigned me before porting my number over.
Any help would be gratefully appreciated. I use an iPhone and I’ve been into settings to change my phone number but it still just stays with the EE number assigned to me before I ported my number over.
Ive put my Vodafone SIM card into an old phone and it’s still active so how can porting be completed?
