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Ported Number and Message and Phone Use New SIM Number

SMarren
Explorer

‎10-09-2023 02:12 PM

I have joined EE fromPlusNet and ported my number.  My Android phone works but Messages and Phone are using my new EE mobile number instead of my Ported original mobile number.

0 Helpful
11 REPLIES 11
CaroDottie
Investigator
Investigator
In response to James_B

‎02-11-2023 03:46 PM

Thanks again for your patience! One of the numbers begins +44, the other just 44. Soz to be a muppet, does it matter which one I delege?

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to CaroDottie

‎02-11-2023 03:55 PM

No problem! 🙂

I'd try removing the one without the + first @CaroDottie 

James

0 Helpful