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Community Activity
top up not working
Hi,I have tried for hours to top my account but every single time i get stuck after entering card details with text saying “Additional payer authentication required to complete your payment.” The authetication window never comes up and the payment ne...
Resolved! help ee hub set up via app not working
i have currently upgraded from ee full fibre smart wifi to ee smart hub pro. it goes live fri and had my equipment delivered today. i tried setting hub up with ee home app as recommended. but when i use app with camera at back of new hub it dont reco...
Error trying to sign up to 6 months free Apple TV+
I go around in circles on the website and can never find the activate section ofr the offer. On the android App I go..Manage....TV and Sport.........then start activation for the offer and I get this messageWe've had a problem loading this info. Plea...
Re: Back order google pixel
Hello!I have a Google Pixel 9a on order and haven't been given an estimated dispatch date. Do you have any guidance on how long it is currently taking to dispatch please?
Roaming
Before I begin Roaming is not a location. I have never had any help with EE. I Ami n the states and before I left the UK I spoke to EE and was told that I have to turn my phone off turn it on and select what package I want i.e. 1 day 1 week and so ...
Acer Nitro 2 Year Game Pass
hello, i have received the acer gaming laptop 13th April, and from 14th April, have been trying to access the game pass. it's now 30th of April. I have tried every which way online on this laptop and phone to access the game pass. I have tried to ...
Activate Free Apple Music on Iphone
I have just bought an iphone 16 pro(after many years of android), came with free apple music add on, I have downloaded apple music(itunes?) on pc and have it on my phone, but cannot find a way to claim the free apple music, app just gives me an optio...
International dialing add on
Hi,I have purchased an international dialling add on in order to dial Australia from the UK ( 500mins, £14). I did this a couple of weeks ago and it is showing as an active add on.When will it start to work?
Roaming refresh
What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...
