Pac code

[mariebrett243-M]

I need a pac code please

[Katie_B]

Hi @mariebrett243-M. 

If you are looking to transfer your number to another provider and cancel your EE account please get in touch with our customer care team on 150. 

Katie

[Christopher_G · Accepted solution]

Hi @mariebrett243-M 

Check out our 'What is a PAC code and how do I request one?' help page. It explains everything you need to know.

Chris

[mariebrett243-M]

Can you tell if I can up-grade with an old number that I cancelled by mistake Thanks 

[Katie_B]

Hi @mariebrett243-M. 

How long ago did you cancel the account?

Speak soon, 

Katie

[XRaySpeX]

@mariebrett243-M : Text PAC to 65075. It will respond with your PAC & how much you will have to pay in Early Termination Fees if you are still within your min term. Give the PAC to new provider. This will have the effect of cancelling your EE contract but you may be liable to pay early termination fees. Best to do this in last few days of your contract term so you have little or no overlap.