PUK code

Go to solution
AbiTaylor1
Investigator
Investigator

‎23-12-2022 09:27 AM

I need help because my SIM card says its locked and I can’t text or call people because I need a PUK code but I don’t know the PUK code it said to contact EE but I can’t as I need the code and also my mobile data doesn’t work I think that’s because the SIM is locked how do I unlock it and how do I get the PUK code???

C66E117A-4D9C-466F-874D-01F64A1D4BB2.png

0 Helpful
21 REPLIES 21
Go to solution
Davidburton23
Visitor
In response to Leanne_T

‎27-08-2023 05:05 PM

All very well, but can't find manage my device as as the sim is blocked how do I find it.

0 Helpful
Go to solution
XRaySpeX
EE Community Star
EE Community Star
In response to Davidburton23

‎27-08-2023 05:25 PM

@Davidburton23 : Having your SIM blocked does not prevent you navigating MyEE.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful