PUK code

AbiTaylor1 · ‎23-12-2022

I need help because my SIM card says its locked and I can’t text or call people because I need a PUK code but I don’t know the PUK code it said to contact EE but I can’t as I need the code and also my mobile data doesn’t work I think that’s because the SIM is locked how do I unlock it and how do I get the PUK code???

Davidburton23 · ‎27-08-2023

All very well, but can't find manage my device as as the sim is blocked how do I find it.

XRaySpeX · ‎27-08-2023

@Davidburton23 : Having your SIM blocked does not prevent you navigating MyEE.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

durojaiyeoj10 · ‎10-04-2025

Hi Can you help me unlock the sim because it says put exhausted invalid sim on my phone.

Lesley_W · ‎10-04-2025

Hi @durojaiyeoj10

Welcome to our community.

If you need a PUK code, you can get this through your online account or by calling our customer care team. Do you have access to your online account?

Lesley