PORT text giving me an odd transfer date

[twagh01]

I received my new EE sim and I want to keep my old number so I text PORT provided my PAC number to receive a text stating it would be done by 6.30pm on 31/12/4700??? This isn't even a valid date! I sent this on the 30/05/2024 it is now the 03/06/2024 and it still has not been transferred over?

[Chris_B]

@twagh01  I recommend you call customer services about this.  If you do this asap you number should be migrated by tomorrow as it takes 24h to migrate a number.   
Just to check you are migrating from a different network?   You can not use a PAC code within the same network    

[twagh01]

Yes it is moving from O2. Do you know the customer service number?

[Chris_B]

@twagh01  From your EE phone it’s 150 ( select option 2 then the closest option to your issue )