11-05-2026 11:14 PM
Hi,
I need to get hold of a PAC code but don’t have access to receive the text or verification from the number I need to port. Is there another method of retrieving this that doesn’t rely on texting to the number?
thanks
Solved! See the answer below or view the solution in context.
12-05-2026 12:17 AM
Yes, @wmorris84 , phone CS for your PAC.
Why don't you have access to the SIM? You do own it, don't you? If not, you can't port it.
12-05-2026 12:17 AM
Yes, @wmorris84 , phone CS for your PAC.
Why don't you have access to the SIM? You do own it, don't you? If not, you can't port it.
12-05-2026 01:24 AM - edited 12-05-2026 01:24 AM
I have the physical sim, I own the sim, but I've just upgraded (unknown to me at the time) to a sim free phone and have no phone capable of a physical SIM available. I also live abroad so EE store visits aren't easy. I need this for UK banking and other services.
12-05-2026 01:25 AM
Wish eSim was a standard for anyone regardless of contract type to be honest.
12-05-2026 08:10 AM
@wmorris84 your first problem is that you’re abroad you cannot transfer and activate an eSIM whilst abroad. eSIM is device dependent not contract type as all contract customers can have an eSIM if the device supports an eSIM.