22-09-2024 12:30 PM
Solved! See the answer below or view the solution in context.
22-09-2024 02:40 PM
If you just have one number on your account, you'll be able to follow the steps that @XRaySpeX has given.
If there is more than one number, you'll not be able to get the PAC by text, but you can in the EE app by going to Manage, then Settings and Leave EE.
Alternatively, if you call our customer service guides, they can get into your account and issue a PAC for you.
Michael
22-09-2024 12:35 PM
I need a PAC code.
I am finding great difficulty in obtaining this.
22-09-2024 01:10 PM
@GeraldThompson : As you want to keep your number, text PAC to 65075. It will respond with your PAC & how much you will have to pay in Early Termination Fees if you are still within your min term. Give the PAC to new provider. This will have the effect of cancelling your EE contract but you may be liable to pay early termination fees. Best to do this in last few days of your contract term so you have little or no overlap.
22-09-2024 02:40 PM
If you just have one number on your account, you'll be able to follow the steps that @XRaySpeX has given.
If there is more than one number, you'll not be able to get the PAC by text, but you can in the EE app by going to Manage, then Settings and Leave EE.
Alternatively, if you call our customer service guides, they can get into your account and issue a PAC for you.
Michael