PAC Code

grahamlane
Visitor

I am a new customer trying to move my old SKY mobile number onto my new EE account. I have a PAC code from SKY and have tried adding my information on the porting form but each time the form is saying to enter a correct PAC code. It states the form should be ABC123456 and my code does look like this. Any idea what's wrong, the code is valid until next month so it's not out of date?

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@grahamlane just give customer services a call and they will do this for you.   You need to select one 2 from the first option list. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.